HoneyPower Official Website › Contact
ContactContact HoneyPower
The order desk on +1 (302) 200-3480 handles tracking, address changes and refunds. [email protected] handles this website: pages, typos, privacy and press.
The website address cannot see an order and cannot start a refund. Sending a refund request there is the commonest avoidable delay on this product.
Two desks with two jobs, and a table that settles which is which.
Which HoneyPower desk answers which question
Nine common requests, and which of the two desks can actually act on each.
Two desks, two jobs, and almost every delay on a product like this one comes from a message arriving at the wrong one. The table settles it in advance.
| What you want | Which desk | What to have ready |
|---|---|---|
| A parcel that has not arrived | Order desk, +1 (302) 200-3480 | Order ID and the tracking number |
| An address that needs changing | Order desk, +1 (302) 200-3480 | Order ID, and call the same day you notice |
| Starting a refund inside the window | Order desk, +1 (302) 200-3480 | Order ID, the name and email on the order |
| A charge you do not recognise | Order desk, +1 (302) 200-3480 | The date, the amount and the card's last four digits |
| A bottle whose lot does not match | Order desk, +1 (302) 200-3480 | Order ID and the lot printed on the base of the bottle |
| A wrong sentence on this website | [email protected] | The page, the sentence, and a source if you have one |
| A privacy request about this website | [email protected] | Which request, and an address to reply to |
| Press or partnership | [email protected] | What you are writing and by when |
| A question about the label itself | [email protected] | Which line on the artwork, and what you are checking |
Nine common requests. The first five need the order desk and the last four need this website.
The rule underneath the table is short. Anything with money or a parcel attached to it goes to the order desk, because that is the only desk that can see your order. Anything about a page on this website comes here, because the order desk cannot edit one.
If you are genuinely unsure, telephone. It is the route with a person on the end of it, and they can redirect you inside the same call.
Contacting the HoneyPower order desk
Five things the desk will ask for, gathered before you pick up the phone.
With those five in front of you, call +1 (302) 200-3480 or send them to [email protected] with the order ID in the subject line. The telephone settles anything that needs a decision on the spot; email is better when you want the exchange in writing.
One habit saves more time than all the others. Quote the lot from the base of the bottle whenever the question is about the product rather than the parcel. The published lot is HON-26/GE-4888, and a mismatch is worth raising before the first capsule rather than after the bottle is half gone.
Contacting the HoneyPower website about this website
What to include so a correction is acted on this week rather than next month.
Send it to [email protected], Mon–Fri 9:00am–5:00pm ET. Corrections go onto the page they belong to and the review date at the foot of that page moves forward, which is set out in full on the about page.
This address cannot see an order, cannot start a refund and cannot tell you where a parcel is. It is the editorial route and nothing else, which is why the table further up this page exists.
The HoneyPower addresses, in full
Five destinations, and the two that take parcels rather than questions.
| What | Where | What it is for |
|---|---|---|
| Order support | +1 (302) 200-3480 | Tracking, changes and refunds |
| Sales email | [email protected] | The seller's own after-sales address |
| Website | [email protected] | Mon–Fri 9:00am–5:00pm ET. Pages, typos, privacy, press |
| Office | 641 Lexington Avenue, Floor 14, New York, NY 10022, USA | A registered address. Not a shop and not a returns address |
| Returns | 55 Prospect Street, Suite 310, Brooklyn, NY 11201, USA | Where bottles go back, with the paperwork inside the box |
Five destinations. Only the first can see an order and only the third can change a page.
Two of those are postal addresses and neither takes callers. The office is a registered business address; the returns address is a warehouse destination for parcels that have been agreed with the order desk first.
Posting bottles to the returns address without calling first is the commonest way a refund stalls. The parcel arrives, nothing inside it identifies a purchase, and nobody at the other end can guess. Name, email and order ID go in the box as well as in the call, which the refund page sets out step by step.
What to expect when you contact HoneyPower
Four things worth knowing before the first message.
The order desk answers in business hours
It is the seller's own after-sales desk, handling tracking, changes and refunds. Have the order ID ready before dialling: without it the conversation starts with a search rather than with your question.
The website address runs Mon to Fri 9:00am to 5:00pm ET
Editorial questions and corrections. A message with the page, the sentence and a source attached is dealt with faster than one without, because the checking is already done.
Refunds have two waits, and only one is the seller's
Three to five business days for the desk to process a returned parcel, then five to ten days on the card. The second belongs to your bank and the desk cannot shorten it.
Nothing on this website places an order
Every button here goes to the official checkout. The telephone number and both email addresses are after-sales routes, not ordering channels, and neither desk takes a payment.
HoneyPower contact questions
What is the HoneyPower contact number?
What is the HoneyPower website email address?
Where do I send HoneyPower bottles back?
Can I place a HoneyPower order by phone or email?
How quickly does the HoneyPower desk reply?
Who publishes this HoneyPower contact page
Every address on this page comes from the seller's own published contact details.
- Dietary Supplements: What You Need to Know. Office of Dietary Supplements, National Institutes of Health. https://ods.od.nih.gov/factsheets/WYNTK-Consumer/
Order HoneyPower through the official checkout
Neither desk takes an order. Both exist for what happens afterwards, and the 180-day window is what they are busiest with.
One bottle $69 · six bottles $294 · 180-day money-back guarantee
Order HoneyPower On The Official WebsiteTwo capsules a day · 60 per bottle · lot HON-26/GE-4888
